Help with the app

Contact support

Email the support address and include your device model, Android version, app version and a short description of the issue. Please do not send private pregnancy or health records.

A few things to try

• Close and reopen the app, then restart the device if a screen is not responding.
• Check that your device has enough free storage and that its date and time are set correctly.
• For a feature question, open the matching area from Home, Track, Journey, Learn or More.

Notifications and reminders

Check the app’s notification preferences and Android Settings → Apps → Pregnancy Journey → Notifications. On some Android versions, allow scheduled alarms and review battery restrictions if reminders are delayed. Notifications are scheduled locally by the app.

Language settings

Open More → Language in the app to choose English, Arabic, French, Spanish, German, Simplified Chinese or Hindi.

Local data and privacy

App records are kept on your device. Open More → Privacy & Security → Local Data Management to review or remove records. The app has no user account or remote account-deletion service. Delete any backup files separately if you no longer need them.

Backup and restore

The app can create a backup file that you choose where to save and can later select to restore. A backup can contain personal records and photos; keep the file private and delete it from the place where you saved it when no longer needed. Backup files are not encrypted. Protect them from other people and delete them separately when no longer needed.

App updates

When the app is published, install updates from the same official store where you obtained it. Store listings are not available yet.

Medical information

Pregnancy Journey is for education and organization. It does not diagnose conditions or replace qualified medical advice.